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 Post subject: Dexter worked for a few weeks and now doesn't
PostPosted: Fri Jul 22, 2016 4:21 am 
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Insatlled Dexter a month or so ago, and a few weeks later it started having problems.

This game is my public arcade, not at home, and it only runs on the weekends.

It would go to a blank screen sometime during the day. Not sure exactly when. A reboot would get it back running, but eventually it would drop back to the blank screen.

Now it won't boot to the game at all. It drops to blank screen during boot process. In the video you can see it cycles through some of the boot checks, but eventually drops to bank screen.

I can add credits, and when I hit 1 player start, I get the "bonk" when hitting the sword and directions on joystick, so I'm assuming it thinks it's playing.

Here's a video: https://youtu.be/b6fbarIfzic

Any help would be appreciated.

Thanks
-John


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 Post subject: Re: Dexter Boot Probs
PostPosted: Fri Jul 22, 2016 2:21 pm 
DAPHNE Team
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Joined: Fri Jul 27, 2001 1:00 am
Posts: 295
Hi John,

Sorry you're having trouble. It looks like the main Dexter board is working okay, since the game still operates, but it's not getting audio/video from the Raspberry Pi. Here are a few things to try:

1. Re-seat the micro-SD card on the Pi. (Push to eject, push to lock.) Typically these pop out and the unit shows nothing at all, but it's best to rule this out.
2. If you have one of the defective Omnihil power supplies, be sure to get a replacement. (See http://my-cool-projects.blogspot.com/20 ... found.html )
3. Try running it without the USB thumb drive installed

If all of this fails, can you hook this drive up to a PC and make a ZIP file of the /logs folder for us to take a look at it? When the Pi encounters an error, it writes a log file to this folder, so it may contain some clues.

Good luck!


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 Post subject: Re: Dexter Boot Probs
PostPosted: Fri Jul 22, 2016 5:57 pm 
DAPHNE Creator
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Joined: Sat Jan 20, 2001 1:00 am
Posts: 2127
Location: Salt Lake City,Utah, USA
Sirsalt wrote:
Insatlled Dexter a month or so ago, and a few weeks later it started having problems.

This game is my public arcade, not at home, and it only runs on the weekends.

It would go to a blank screen sometime during the day. Not sure exactly when. A reboot would get it back running, but eventually it would drop back to the blank screen.

Now it won't boot to the game at all. It drops to blank screen during boot process. In the video you can see it cycles through some of the boot checks, but eventually drops to bank screen.

I can add credits, and when I hit 1 player start, I get the "bonk" when hitting the sword and directions on joystick, so I'm assuming it thinks it's playing.

Here's a video: https://youtu.be/b6fbarIfzic

Any help would be appreciated.

Thanks
-John


does the pulse light blink while the problem exists? The pulse light is located in approximately the center of the dexter board.

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 Post subject: Re: Dexter worked for a few weeks and now doesn't
PostPosted: Wed Jul 27, 2016 6:19 pm 
DAPHNE Creator
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Joined: Sat Jan 20, 2001 1:00 am
Posts: 2127
Location: Salt Lake City,Utah, USA
Also, check out this basic troubleshooting video I put together for Dexter:



If nothing in this video seems like the problem, are you able to provide an internet connection to the Dexter device while it is running inside of the game? If so, I could remotely log in to the Dexter device and learn a lot about what is working and what isn't working.

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 Post subject: Re: Dexter worked for a few weeks and now doesn't
PostPosted: Thu Aug 11, 2016 9:47 am 
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Joined: Thu Aug 11, 2016 9:38 am
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Even I faced a similar issue .


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 Post subject: Re: Dexter worked for a few weeks and now doesn't
PostPosted: Wed Apr 05, 2017 3:39 pm 
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Joined: Sun Jan 22, 2017 4:16 am
Posts: 1
Did this ever get resolved?


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